Some Linux users will need to use the offline unlock method, but Mac or Windows users can also unlock offline if you are having trouble unlocking normally.
The process is simple:
- Go to your Marketplace account downloads page here (Account > Downloads).
- Click the menu link to 'unlock offline'.
- Enter the information on screen as directed.
You will need your machine number, which you can find here.
You will download a .tracktionkey license file. Make sure it keeps the .tracktionkey extension and does not add .txt. Then just drag this onto any open Tracktion Software window, or use the file choose to select it from a plugin.